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Terms & Conditions

At Banana Feeds B-Complete, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

Shipping and Delivery

Your goods will be shipped out by tracked courier and you will receive an email notifying you when your order has been shipped. Due to Covid there may be slightly longer shipping times than normal but we always endeavour to get your goods to you as soon as possible!

Our Return Policy

Our return policy lasts for 30 days, and we are happy to provide full priced items with a refund and/or exchange if goods are received in faulty condition. To be eligible for return or exchange your item must be unused and in the same condition that you received it, and in it’s original packaging. Please get in touch with us immediately and we will work with you on determining whether a refund or exchange is appropriate, and whether or not the goods will need to be returned to us.  To complete your refund we will require a receipt or proof of purchase. If approved your refund will be processed and credited to your original payment method within 10 days.

Terms & Conditions

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.


License to use website

​Unless otherwise stated, Banana Feeds NZ and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.


You must not:

·       republish material from this website (including republication on another website);

·       sell, rent or sub-license material from the website;

·       show any material from the website in public;

·       reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;

·       edit or otherwise modify any material on the website; or

·       redistribute material from this website except for content specifically and expressly made available for redistribution.


Where content is specifically made available for redistribution, it may only be redistributed within your organisation.


Acceptable use

​You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.


You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.


You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Banana Feeds NZ express written consent. You must not use this website to transmit or send unsolicited commercial communications.


You must not use this website for any purposes related to marketing without Banana Feeds NZ express written consent.


User content

​In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Banana Feeds NZ a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.

You also grant to Banana Feeds NZ the right to sub-license these rights, and the right to bring an action for infringement of these rights.


Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or Banana Feeds NZ or a third party (in each case under any applicable law).


You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint. Banana Feeds NZ reserves the right to edit or remove any material submitted to this website, or stored on Banana Feeds NZ servers, or hosted or published upon this website.


Notwithstanding

​Banana Feeds NZ rights under these terms and conditions in relation to user content, Banana Feeds NZ does not undertake to monitor the submission of such content to, or the publication of such content on, this website.


No Warranties

​This website is provided “as is” without any representations or warranties, express or implied. Banana Feeds NZ makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Banana Feeds NZ does not warrant that:

·       this website will be constantly available, or available at all; or

·       the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.

Limitations of liability

​Banana Feeds NZ will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

·       to the extent that the website is provided free-of-charge,

·       for any direct loss;

·       for any indirect, special or consequential loss; or

·       for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Banana Feeds NZ has been expressly advised of the potential loss.


Reasonableness

​By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. If you do not think they are reasonable, you must not use this website.


Other parties

​You accept that, as a limited liability entity, Banana Feeds NZ has an interest in limiting the personal liability of its officers and employees.

You agree that you will not bring any claim personally against Banana Feeds NZ officers or employees in respect of any losses you suffer in connection with the website. Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Banana Feeds NZ officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Banana Feeds NZ.


Unenforceable provisions

​If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.


Indemnity

​You hereby indemnify Banana Feeds NZ and undertake to keep Banana Feeds NZ indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Banana Feeds NZ to a third party in settlement of a claim or dispute on the advice of Banana Feeds NZ legal advisers) incurred or suffered by Banana Feeds NZ arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.


Breaches of these terms and conditions

​Without prejudice to Banana Feeds NZ other rights under these terms and conditions, if you breach these terms and conditions in any way, Banana Feeds NZ  may take such action as Banana Feeds NZ deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


Variation

​Banana Feeds NZ may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.


Assignment

​Banana Feeds NZ may transfer, sub-contract or otherwise deal with Banana Feeds NZ rights and/or obligations under these terms and conditions without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.


Severability

​If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.


Entire agreement

​These terms and conditions constitute the entire agreement between you and Banana Feeds NZ in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.


For more information about our Terms of Use, please email: sales@tbdist.co.nz

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